| Feature |
Fee |
Description |
|
Daily Pivot Points |
Free |
Our free pivot points are updated daily on our website. |
|
Weekly Newsletter and Commentary |
Free |
This subscription-based email is sent each Monday. The newsletter includes market commentaries and the weekly economic calendar. It is also available for viewing on our website. |
|
Economic Calendar |
Free |
This subscription-based email is sent each Sunday. Unlike the newsletter, it only contains the weekly economic calendar. It is also available for viewing on our website. |
|
Order Desk |
Free |
There is no cost to place an order through our order desk. |
|
Wire Transfers (In) |
Free |
There is no cost to wire funds into your trading account. |
|
Check Withdrawal (Out) |
Free |
There is no charge to withdraw funds from your account when requesting funds to be sent as a check. Delivery fees may apply.
There is a $75 fee for all returned checks. |
|
Margin Requirements |
Standard |
We offer standard margin applications by charging the exchange minimum margins. To view our complete margins, click here. |
|
24 hour* Live Support / Chat / eHelp |
Free |
*To better suit your needs, you may contact us via chat, email or phone anytime between Sunday 1:00 PM PT until Friday 3:00 PM PT. Please note that availability may vary, particularly during observed holidays. Hours are subject to change without notice. |
|
Daily Statement |
Free* |
Daily statements are available through your clearing firm. Delivery may vary. For more information on how you will receive your statements, please contact our office. (Please note that because this feature varies depending on the clearing firm of your account, it may not be available on all accounts.)
*As of January 1, 2010 any NEW RCG U.S. customer requiring printed statements will be charged a $1.00 fee per printed statement. |
|
Monthly Statement |
Free* |
Monthly statements are available through your clearing firm. Delivery may vary. For more information on how you will receive your statements, please contact our office. (Please note that because this feature varies depending on the clearing firm of your account, it may not be available on all accounts.)
*As of January 1, 2010 any NEW RCG U.S. customer requiring printed statements will be charged a $1.00 fee per printed statement. |
|
RAN Web Platform |
Free* |
Global Futures offers the RAN Web platform free to all customers with futures trading accounts.
*There is a fee for price quotes. The first 50 price quotes are free. Additional quotes are $0.20 each. |
|
J-Trader Platform |
Free |
Global Futures offers the J-Trader platform free to all customers with retail accounts. A monthly J-Trader fee may apply to professional traders. |
|
Multilingual Support |
Free |
We are proud to offer outstanding customer support in more than 20 languages. |
|
Technical Support |
Free |
Our in-house technical support department is available to assist you at no cost. |
|
Margin Call |
$25 per contract |
If your account goes below the necessary margin for a contract you are actively trading, your account will be charged a $25 fee per contract. (Futures accounts only) |
|
Liquidation Fee |
$50 per contract |
If you have not met your margin call and we are forced to liquidate your position, a $50 fee will be charged to your account. (Futures accounts only) |
Wire Transfers (Out)
RCG Accounts Only |
$30 |
Charges to institutional customers may vary |
Check Delivery Fees (Out)
RCG Accounts Only |
Varies |
Standard Delivery - FREE
Overnight Delivery* (USA) - $30
Overnight Delivery* (International) - $40
Saturday Delivery (USA Only) - $40
*Please note that RCG only uses UPS to overnight checks. |
Wire Transfers (Out)
Penson GHCO Accounts Only |
Varies |
Domestic - $20
International (including Canada) - $50 or £40 |
Check Delivery Fees (Out)
Penson GHCO Accounts Only |
Varies |
FedEx Domestic - $25
FedEx International (including Canada) - $50 |
