Testimonials

Please note: Testimonials regarding past performance are no guarantee of future results and may not be representative of the experience of all clients. There is a substantial risk in trading futures, options, and forex.

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Through the whole process of opening my training account to opening my real trading account your staff was excellent and very professional. They didn't treat me any different whether I had money in my account or not and they always ended by saying 'if you have any further problems or questions just call us back'. It is very refreshing to deal with people who really care. Thanks.

-Larry B.

Your service and customer care is outstanding, and your products are exactly as you describe them. I would not hesitate to recommend you guys to my friends. Thanks.

-Joseph N.

Not only do they have the best margins in the business their customer service far exceeds other brokerage houses. Shout out especially to my personal agents: Mason and Vinny.

-Rex H.

I would like to take this opportunity to thank Zippy for all her help. I have never opened an international account. There is no way I would have been able to open this account with the limited time I had because I am leaving the country; not to mention all the mistakes I made. The amount of time Zippy contacted me was unbeliveable. She explained everything to me and made it possible for me to open this account before I left the country. I just want to thank Zippy for going out of her way so I can get started. THANK YOU ZIPPY FOR ALL YOUR HELP AND PROFESSIONALISM!

-H. Syed

Received World Class Customer Support from Rick Kontra prior to submitting my application to open a new Trading account. Exchanged several email conversations with Rick and he is Professional and possesses good knowledge of all the products/platforms of Global Futures. I'm also thankful to Rose Nizian, who received my application and promptly processed it. A big thanks to Duy Hoang, who graciously created demo accounts for me. Global Futures should be proud to have such staff under its roof. Thank you all.

-M. Syed

I have been working with Johnny Khek from Global Future for about 3 years now. I am so satisfied with the customer service I have received that I don't even look at another broker. It is always a pleasure working with Johnny, as he is very respectful and knowledgeable.

-Jag

Mason C. is GREAT! From platform setup and continuing through the new account compliance process he has been there, to assist, without a hitch. I have already recommended a friend!

-Mary T.

I want to take this opportunity to thank you personally for all of your help and guidance. You are among the best service representatives I have ever worked with. Prompt, professional and easy-going. My experience with Global Futures is extremely positive. I would not hesitate to recommend you to other people. Thank you once again.

-Francesco B.

have had many different trading accounts and platforms with different companies, and I must say that Global Futures is the best!! They have several platforms to choose from, and you can pick the one that best suits your trading style and personality. In addition to a great company, Mason C. is definitely the best rep I have ever had: he is responsive, accomodating, and caring. I highly recommend Mason and Global Futures to anyone looking for a trading company.

-Barbara F.

Dear Johnny - I just wanted to say a big thank you for all the help in getting me up and running with yourselves, you were not only patient, suggestive in allowing me to find the right trading platform for my trading needs, on the phone whilst you were not available your colleagues have always been eager to help. Global Futures has what i believe i was looking for a stong combination of professionalim and friendliness. Once again THANK YOU!

-V. Liaquat

Recently I opened an account with your company and I want to declare that George Ghazarian from the first moment was very helpful for me. Each time that I have a question George Ghazarian was there for me with an answer. When I send him an e-mail with a question almost immediately George Ghazarian gave me the answer. Even though there is a huge distance between Greece and US George Ghazarian manage to fill that distance and make me feel like I was at US. I believe that George Ghazarian is a real asset for your company and you are very lucky to have him.

-Dimitrios K.

At every opportunity Global has been prompt,courteous and utterly professional in their response. What more could traders want from a broker.I will simply not trade with anyone else.

-George B.

I have been trading at Global Futures for awhile now and I wanted to let you know that Michelle Jimenez, my broker rep is doing a great job, every time I have a problem or I want to add to my account or make a change she is right there with an answer, I never have to wait long for her to respond to my e-mails, she takes of business right away, I really am happy with the service, you hear alot of guys complain about brokers service but you guys do a great job. Thank You.

-Mike W.

I just want to thank you for the way you train your brokers. Mason C. is a patient, kind and in a world of dishonesty-- breath of fresh air through his honesty and integrity. Although I do not generate large commissions, he treats me like I do. Keep up the good training.

-Barry M.

I have worked with Laurent from the first day I started with [Automated trading systems]. Laurent helped me every step of the way to get my FXCM accounts setup... Laurent went far beyond my expectations... You are very lucky to have such a dedicated, service oriented employee. Laurent is my "go to person" as I know he will take ownership and see it through to the end.

-Paul W.

I would like to take this opportunity to thank Johnny for his professionalism, diligence, knowledge of the industry. Most of all, he is always eager to help his clients to reach their investment goal... Keep up the excellent work.

-Cindy S.

I have been working with Global Futures for about a year. I couldn't ask for a better set of people to work with. My broker Mason Ching has been without a question the best person I have ever worked with at any of the brokerage firms I have dealt with over the last 40 years. I have been in and out of over a dozens brokerage houses over time... It may have taken me 40 years to find the best but luckily I have gotten there. Thank all of you at Global Futures for doing such a great job.

-George L.

I've been a happy Global client for 5+ years now. They have a great array of platforms, good clearing options, low trading costs, and most of all great customer service. Their account reps and technical staff will answer your questions/concerns immediately and go the extra mile to help you with even the simplest thing, no matter how big or small your account is. Ask for Rick Kontra...

-Jonathon O.

I've been with Global for over 5 years. They have speedy customer service and they know what they are doing. They keep their employees because they stick with it and bloom into professionals unlike other companies that get high turnover rate. I Would never switch to any other futures company. Hearing them answer the phone Global futures can I help you is like hearing the words ....welcome home trader...this is it.

-Brent G.

I would like to take this opportunity to thank [Marcus] personally for all of [his] help and guidance. [Marcus is] among the best service representatives I have ever worked with. Prompt,courteous, professional and easy-going. My experience with Global Futures is extremely positive. Fantastic service. I can't belive that such woundrful service is still around in today's competitive world. I would not hesitate to recommend [Marcus] to other people. Thank you once again.

-J. Patel

Nick Iranossian has been indispensable to me and my trading throughout my time with Global. No matter how small the matter about which I may contact him, he responds immediately, addresses the matter promptly, and always makes me feel as though I am important and that no matter is too trivial. As with my trading friends, I am often courted by other futures trading companies. Nick is the primary reason I never give them a thought. Global is, indeed, fortunate to have someone of Nick's caliber in their employ.

-Patricia B.

I am extremely happy with global futures. i am also very pleased with ruven. He always makes time to answer all my questions whenever i call. I am thankful he is my broker. Everyone in new accounts rates a ten out of ten for their service and professionalism. I look forward to having along relationship with global futures. I will also be recomending global to everyone i know.

-M. Rhoades

I never cease to be amazed by the quality of the service that Global Futures offers me as a client. I had a query concerning a funds transfer today and would like to just say how superb the response was from Atika... She was extremely efficient and courteous.A pleasure to deal with.

-Patrick L.

The customer service at GF is top notch. Any issues, or questions that I have had is taken care of and resolved right away. Someone is always available to help and Michelle is extremely prompt. The strategy runner platform is extremely efficient and always working. I would recommend GF to anyone.

-Matthew S.

We are a CTA based in Bangkok, and needed to get an account set up as quickly as possible, with specific API needs. Although the compliance process was demanding (which is a good thing), we are happy that Global Futures makes all efforts to satisfy our needs and specific demands. Will recommend.

-Chris Z.

Cristina was great to work with. She handled everything quickly and professionally! I would recommend Global Futures to anyone!

-Jeff W.

Customer service had been great so far.

-Chad G.

I want to thank you and all the other Global employees. Every time I call, it is nothing like past experiences with *****, *****, *****, and some other brokers I've worked with over the years. I have never had an issue with any brokerage firm, although I know that some have handled some trades very improperly. Usually those same firms did not have very good customer communication policies. But with Global, I have a very confident feeling with every person I have talked to - very pleasant and very efficient, and most importantly very knowledgeable. It does not get much better than that.

-Robert B.

Kesia Zepeda was a great help to me.

-Leonard W.

Your action is quite prompt and appreciable. It is very quick. Thanks alot!

-S. Patel

I would like to write a couple of lines just to tell you how much supportive, patient and professional has Mr Peter Lee been during these days, helping me, with RCG support, to fix the problem I had with J-Trader: it works perfectly now. Thanks again.

-Mike C.

I have continued to receive excellent help from everyone in Global Futures, especially, when I have questions and or need help setting up the GStrainer platform. Thanks everyone.

-Gene H.

So far very pleased with the speed of the turbo trader platform & the prompt responses by the global futures team regarding any & all inquiries.

-Erik L.

I'm completely satisfied with your services no problem at all. Thanks a lot .

-Ricardo M.

I think you guys are do great job and the recent enhancements to Turbo 2 are really useful. You give me tools I didn't know I needed!

-Adam D.

I sent a message at 9.00 a.m.(italy hour) full night in usa. After few minutes I got a quick response from Querubin Cruz (thank you Querubin). This is customer care.

-Alessandro M.

I would like to thank all of you in regards to your great customer support.

-Reza S.

Very good job! Thank you!

-Guy A.

Colgo l'occasione per complimentarmi per la rapidita' e la qualita' del servizio e per ringraziarla. Sono soddisfatto di Global Futures!

Translation:
I would like to take this occasion to compliment the quickness and the quality of your service and to thank you. I’m completely satisfied with Global Futures.

-Pietro T.

The folks at GF have always been extremely helpful and courteous. It is great to call and have the phone picked up by a real live person in just a ring or two. No phone trees, just personalized service. The fee structure is good. Customer service is not just a buzz word for these folks, it is what they provide! Keep up the good work!

-Nolan

It is absolutely amazing the way that you serve your clients! Congratulations! Cristine is a really great person. I love Global Futures.

-Jaime D.

I wanted to take the time to express my sincere gratitude to Global Futures as a whole. Everyone there acts in such a way that you can't help but feel you are truly important to them. Any time I have called in, someone immediately has answered the phone and is ready to assist. Thanks to Rick Kontra for his follow-up.

-Igor T.

I found Arthur Levonyan (Night Desk/ Technical Support) to be extremely helpful, friendly and very professional in his approach, while answering my queries (chat). He was very patient with me and very courteous. I was VERY satisfied with the response and am looking forward to do business with Global Futures. People like Arthur who extend excellent customer (prospective) support are very valuable. Thanks much.

-Kiran

As I'm new to trading I required assistance in setting up my live connection. I called tech support... An enthusiastic Gentleman by the name of Peter Lee asked If he could help me and within minutes I was up and running and able to trade live. After trying many brokers...I ask myself why didn't I try Global Futures first? Thank you Peter Lee and all the staff at Global Futures for your kind assistance!

-Roger F.

Global is responsive in customer service matters. No elite attitudes like huge brokerage firms who cater to institutions and not work at home day traders. E-mini margins are lowest in town.

-Brent G.

am very impressed with your service, the speed in which your entire company works and to a high standard also. Thank you for allowing me to paper trade for about nine months and now I am able to use a real trading account.

-Darren R.

Your service has been great! keep up the good work.

-Todd T.

Marty did a fantastic job in getting me the info I needed to take with me on my trip. His quick response was most appreciated.

-Charlie H.

My special thanks to Eileen Rodriguez and her team for the wonderful job they do. From account opening to trading problems, everything is taken care of promptly and effectively 24/7. It is a joy for me to work with Global because of such dedicated and talented people. All the best.

-F. Ahmed

I have been trading for a few years now. I have experienced the service of several Brokerage Companies. Johnny Khek is, by far, the best Client Representitive that I have experienced since I have been in this business. He continues to follow-up without applying pressure on me to fund my account after I told him that I need to fund it with disposable capital. He did everything in a timely and Professional manner that he promised to me. Every Brokerage Firm needs more individuals like Johnny Khek. Because of Johnny, I will continue to do business with Global Futures. It would be a big lost for any company to lose him.

-C. Hinton

You guys are simply the best in customer service.

-Ifeanyi

I want to thank Marry Tamamian from Global Futures for everything that she has done for me. She was extremely professional about the whole process. She has always been on top of everything by letting me know exactly what was going on with the opening of my account. She was very knowledgable and concern about my needs and she met every one of them. I look forward to working with Global and its entire staff.

-Steve B.

I received really good service in Global assiting me with my new account application. Thank You!!

-Robert C.

Your entire support group have been outstanding in response to my needs.

-Charlie H.

I have contacted Global Futures for some time now on and off with a number of questions. The speed with which the staff pick up the phone is remarkable. Every question is answered well and accurately. In my view, two staffers stand out. There is Mr. Lee, in technical support, who answers every question directed to him. He is obviously a master of his craft. And then there is George, who is always ready to 'fix' and facilitate anything [legal, of course]. They are a delight to contact and to confer with and they do Global Futures proud.

-Joel

I think the tech support staffs are excellent, because they are all very knowldgeable and helpful. It is really a pleasure to work with them. Please keep up the good work .

-Cindy S.

Service is absolutely excellent!

-Herm N.

I think that Global Futures is by far the very best brokerage firm available for retial accounts! For that reason I will continue trading with you.

-Jaime D.

Hello dear friends - Thank you to everyone in Global Futures. :) I got the best service ever. They were quick, keeping in touch with me all the times and I never knew is gonna be this easy :) Try it and you wont be disapointed. Thank you.

-Alireza

This is a note of gratitude for your impeccable customer service. You have been very patient, when answering my questions. I could not have asked for better service in the past six months. Global Futures is the best because of people like you. Thank you.

-June H.

Hector was very helpful in coordinating quickly and accurately those items I had questions about. I would like to personal commend him on his quick response. Thank you.

-Don S.

Eileen Rodriguez & her trading team have all been exceptional in keeping me informed of my account. Their help has helped me immensley. I deeply appreciate their expertise.

-Joe D.

To whom it may concern, I want to complement you on having such a very professional staff. From my initial inquiry about your company through the filling out of the forms to the setting myself up on one of the many platforms you offer,your staff has been very profesional and caring.

-Ralph V.

To Whom This May Concern, Alan Mijares and Kris Palyan, have been utterly indispensible in my evolution from 'spectator' to 'participant' in futures trading. The resources that both of these gentlemen allowed me to be privy to have been invaluable! My gratitude could never be overstated!!! Thank You.

-Darrell K.

I think the commentaries are very useful and the more information we get helps us individuals to make an informed decision as to what way the markets might go.

-Geoff G.

Johnny Khek was the only tech that could solve my problem. Also, the tech support dept. at GF is awesome. I had a problem synchronizing my J-Trader client with my multiple monitors, and Johnny was the only tech from three companies that diagnosed and solved correctly. Also, Johnny was objective, intuitive, and patient with me and my problem. Now, I can trade again, normally.

-Robert B.

Daniel was a very big help, he was crisp and to the point. I needed help with my account and he solved my problem within five minutes, if all of your techs are like Daniel, you guys have a great company. I look forward to doing business with you and opening up my account with Daniel. Thank you.

-Alexander C.

I would like to thank you for your patience and your dedication. Besides being courteous you are also extremely professional, enthusiastic and prompt with your service. Global Futures should be proud to have you on board because you are a true asset to them. I wish you continued success with Global Futures.

-S. Kapoor

I want to send a commendation pertaining to technician Alan. While my experience is that everyone is courteous and helpful, this young man stands out. I was having issues accessing my old statements... He did not exit until he was sure that my objective was met; moreover, I found him to be particularly respectful and polite. I must also commend GF on hiring and training a young man of his caliber.

-Tony P.

[James Kuzel] is truly the most popular U.S. broker in the Czech Republic and Slovakia, real hero in the trading community. You can read articles about him (and Global Futures) in Financnik.cz... There are dozens of thank you letters written by traders. I just want you to know you have one super broker helping effortlessly to non English-speaking traders!

-Vit D.

Ziporah is a very professional, amiable, pragmatic, respectful and friendly New Accounts Executive. The ability to be patient and listen are indeed rare communication virtues/skills that set her positively apart. She is the reason I proceeded to open an account with Global Futures.


-Olumuyiwa O.

I recently opened a new account and I was so impressed by the professionalism of all the support staff at Global Futures... Every person i spoke to or emailed with a question, responded quickly with a clear, concise and courteous answer. Just a great experience! Many thanks to Eileen and Hector!

-Mike K.

Alan does a phenomenal job of servicing my account. He is always extremely quick to repond to any emails or phone calls, and he is always pleasant to work with.

-Trevor G.

Finding Global Futures was the solution to all of my trading questions! From brokers to tech support, they've helped me very much... I definitely will be telling my friends to do business with GF.

-Jonathan E.

It's my personal experience that Global Futures is one of the best companies to deal with, especially my broker, George Ghazarian, who is exceptional at what he does. My experience so far has gone beyond my expectations and I'm really glad that I am trading with this company. I will definitely recommend this company to all my friends.

-Nirmeen M.

I want to take a moment to thank [Yendi]for all the assistance you provide whenever I call for help... Everyone I talk with at Global is always very cooperative and helpful... If I need to find an answer to a question I have, [Yendi] gets the answer and calls me back fast.

Simply put, I know if I bring a problem to you, I know you'll take care of it very quickly and very professionally. And I really appreciate that very much.


-William N.

The whole simulation and account process was easy and very accomodating. Staff, especially Nick and Marcus were very professional and treated the customer with dignity and respect. Back office was helpful, too. I would recommend Global Futures to anyone looking to trade the markets.

-Clifford B.

Alan does a phenomenal job of servicing my account. He is always extremely quick to repond to any emails or phone calls, and he is always pleasant to work with.

-Trevor G.

Kori answered my questions with a quickness and helped me understand the process... I definitely look forward to trading with Global Futures soon.

-Johnny R.

It was a pleasure to trade with Global Futures. I am very satisfied with support of Mr. Kuzel.

-V. Slachta

My experience with Global was wonderful and an excellent learning experience. I will return to global as soon as my funds are sufficient for trading the markets. I look forward to doing business with Global in the near future.

-C. Doty

I have had great service with Global Futures and would recommend it to anyone that is new to futures trading. Call and ask for Marcus. He has been more than helpful with any and all concerns and needs that I have had.

-Andrew M.

I just felt I should write to let management know what a fine rep. they have in George Ghazarian. As a relative new customer he has been more patient and more helpful than anyone would have a right to expect. Thanks to him and your tech staff, too, I feel that for the first time in my life I am becoming a successful trader with every prospect of remaining that way. Thank you Global Futures!

-Jack S.

You guys are great and quick. I am so fortunate to have been refered to you. I am looking forward to a long and great relationship.

-David W.

Patient company ... I made a few mistakes setting up the account. No worries. They stayed with me until it was done. Eileen Rodriquez was patient and helpful.

-Daryl B.

[All of the clients I have referred] were very satisfied with Mel's and Alan's support and highly praised them both. They found them extremely knowledgeable, calm and friendly. Global Futures shall be very fortune having those tech support such as Mel and Alan.

-Leo G.

After I put money in my trading account, I traded with a platform that I came to love. My executions were spot on. They have all of the technical studies that I want. When I had questions, there was the online help which was 5 seconds away. If I put in a call, my broker Nick either picked up or called within 5 minutes. Finally, when i asked for my money back, the wire came right away, no questions asked. It can't get any better than that. I love the service. Global Futures is my futures broker.

-Stephen C.

I thank Patrizia for his kindness and professionalism; I always found in her a valuable help. She is a precious and helpful person. [Original text: Ringrazio Patrizia per la sua gentilezza e professionalità, ho sempre trovato in lei un valido aiuto. Persona preziosa e disponibile.]

-Giuseppe A.

Click here to send us your testimonial!

Please note: Testimonials regarding past performance are no guarantee of future results and may not be representative of the experience of all clients. This may not be representative of all clients. There is a substantial risk in trading futures, options, and forex.